COVID-19 Protocols
Guest Entry Protocol
Our Protocols are in Alignment with CDC Guidelines
Guest, staff and community safety are of the upmost importance to us at Matthews Salon Spa. As part of that commitment, we have invested in IntelliPure air purifiers, renowned for their effectiveness in removing COVID-19, and have the following protocols in place:
- Only one guest at a time is allowed in the waiting room. Please come to the door when you arrive and a staff member will greet you before you enter. (Of course, Moms and Dads can accompany a child receiving services.)
- Please come in alone! We can only accommodate a limited number of people at this time.
- All staff and guests MUST WEAR A MASK AT ALL TIMES and practice social distancing. If you don't have a mask, we can provide one.
- We will perform a touchless temperature check upon your arrival.
- Guests must answer a few COVID-19 screening questions. If you feel sick or might have been exposed to COVID-19, please reschedule your appointment.
- Hand sanitizer will be provided and must be used when entering.
- Please limit your personal belongings. Keep it simple: keys, form of payment, phone -- no large bags.
Additional COVID-19 Precautions
- Staff wear face shields or goggles AND KN95 masks.
- We limit the number of staff providing services to ensure social distancing.
- We sanitize chairs, sink areas, workstations and the tools we use after each guest.
- Each guest is provided a clean cape.
There will be a Pause on the Following
- No Beverages (coffee, tea, water)
- No Magazines
- AVEDA Rituals - no neck wraps, hand massage, or scalp and shoulder massage
Recently Added Services
- Blow Drying
- Facial Waxing
- Beard Trimming
- Massage
Product Purchase without Service
Product may now be purchased in the salon.
If you prefer curbside pickup, please contact the salon directly at (315) 446-4800. We will have you prepay and provide curbside pickup between 9:00 am - 3:30 pm Tuesday - Friday.
Additional Information
- Be advised that some service prices may have changed.
- There will be a $3 COVID-19 surcharge for salon services.
We appreciate your patience and understanding during this time. We are doing our best to stop the spread and keep everyone safe!
WE ARE HAPPY TO SEE YOU AGAIN!
About Our Air Purifiers
We purchased our air purifiers from IntelliPure, a local company in Pulaski, NY renowned for the effectiveness of their purifiers in removing COVID-19 from the air. They are being used by hospitals, medical offices, school districts and small businesses around the country.
Here are a couple links to news articles about them, for your information:
Syracuse-based filter manufacturer helping keep frontlines safe during COVID-19
Small CNY firm lands contract to help nation's largest school district return to class
